AP Leadership: Module 5 - Conflict Management
Date and TimeFriday, January 12, 2018
8:30 AM - 11:30 AM
- Bike Factory » 340 - Training Room
MODULE 5: Conflict Management
Presenter: Elisa Salazar, GVSU Work Life Consultant , and a representative from Encompass
Participants will learn how to:
- Deal effectively with others when an antagonistic situation arises; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
Prior to this Module, participants are expected to view webinar and pass quizzes of:
LEADERSHIP IQ: Can’t We All Just Get Along?; and What’s Your Emotional IQ?
Human Resources firstname.lastname@example.org or 616-331-2215.